Your privacy
Privacy Policy
Your privacy matters to us. Learn how Miraava collects, uses, protects, and manages your information while you enjoy our services.
1. Information We Collect
When you use Miraava, we may collect information necessary to provide and improve our services. This may include your account details, contact information, subscription and payment-related information, viewing activity, device information, technical identifiers, and information you choose to provide when contacting us.
We may also automatically receive certain technical information when you access the platform, including your IP address, browser type, operating system, device characteristics, language preferences, usage data, and diagnostic information.
2. How We Use Information
We use collected information to operate and maintain Miraava, manage user accounts, process subscriptions, provide access to content, personalize the viewing experience, respond to support requests, communicate service-related information, and improve the performance and reliability of our platform.
Information may also be used to detect and prevent fraud, protect accounts and services, troubleshoot technical issues, perform analytics, enforce our terms, and meet applicable legal or regulatory requirements.
3. Information Sharing
Miraava does not sell your personal information simply as a condition of providing access to the platform. We may share limited information with trusted service providers that help us operate our services, such as payment processors, hosting providers, technology partners, analytics providers, customer-support providers, and professional advisers.
We may also disclose information where reasonably necessary to comply with applicable law, respond to lawful requests, enforce our agreements, investigate misuse, or protect the rights, security, and interests of Miraava, our users, or others.
4. Cookies & Similar Technologies
Miraava may use cookies, local storage, and similar technologies to support essential platform functionality, maintain sessions, remember preferences, understand how our services are used, and improve the overall user experience.
You may be able to manage certain cookies through your browser or device settings. Please note that disabling essential cookies or similar technologies may affect the availability or functionality of some features.
5. Data Security
We apply reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no online platform, network, or method of electronic storage can guarantee complete security. Users are also responsible for keeping their account credentials confidential and taking appropriate measures to protect access to their accounts.
6. Your Choices & Rights
Depending on applicable law and your location, you may have certain rights concerning your personal information, which may include requesting access, correction, deletion, restriction, or objection to particular uses of your information.
Privacy-related requests may be submitted using the contact information provided below. Where appropriate, we may request additional information to verify your identity before processing a request.
7. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or how Miraava handles personal information, please contact us:
Envirtual Digital Media Private Limited
Email: ott@envirtualmedia.com
Mumbai, Maharashtra, India